Testimonials

I’ve had the privilege of working with Ed Minto and the fine adjusters at Tri-State for over 20 years. I manage a Lloyd’s based binder and we utilize independent adjusters throughout the country to facilitate the handling of claims. Initially we designated Tri-State as our mid-Atlantic representative but Ed’s experience and expertise became apparent and the firm quickly rose to being our adjuster of choice for all complex claims in North America. The adjustment of claims is a balance in managing the expectation of the policy holder and reporting to the market their exposure surrounding the loss. Ed and his team have the experience to deliver quality assistance to clients throughout the remediation process while managing costs to the insurers. Whether it’s a minor financial loss to a client or a multi-million dollar catastrophe, Ed Minto and Tri-State have always delivered. Fair, honorable, ethical, and professional are all descriptions of how I would describe my experience with Ed and his team at Tri-State and they continue to be our representative adjuster of choice.

Tri-State Adjusters are responsive, always acknowledging assignments quickly and reporting regularly. Their expertise is valuable when developing action plans to form detailed investigations. The adjusters can be trusted to complete the necessary investigation without over-complicating the issues. Reports from Tri-State are concise; leaving out unnecessary filler. The adjusters at Tri-State have strong negotiating skills which is an asset to a claims department. The adjusters at Tri-State are a reliable and knowledgeable group of professionals.

We’ve worked with Tri State Adjusters for over 20 years on multiple programs. Their professionalism and experience in all claims matters is unmatched in the industry. Adjuster’s reports are relevant, detailed and complete. With strong carrier relationships and a robust network of adjuster’s we are always assured claims will be handled thoroughly and timely. Their “one stop shop” approach makes them the easy choice no matter the claim size.

I had the good fortune to work with Tri-State Adjusters on a very complex claim involving industrial hygiene issues where the Plaintiff was a very sophisticated and powerful adversary. The Tri-State rep had been involved pre-suit and when I received the file, I was presented with a very detailed investigation and logical analysis of the facts and allegations. In other words, most of the really hard work was already done and it proved to be invaluable. I wish I could work with this group all the time. They are top notch!