Tri-State is aware of the pressure within claim operations to reduce and control allocated loss adjustment expense. Tri-State's mission is to provide the highest level of claim service for the most reasonable fee. Tri-State will work within the parameters of any reasonable billing guidelines or fee agreement utilized by it's clients. Tri-State promotes a partnership concept with the clients that it represents. Cost effectiveness is one of the tenets of that partnership.

Tri-State recognizes that covered exposures must be compensated promptly, and within the scope of the insurance contract. It is equally important to monitor for inflated or fraudulent claims. Tri-State utilizes both technology and experience to identify and address these issues.